Macys

Based on 139 votes
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Local(312) 781-1000

111 N State St
Chicago, IL 60602

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Macys
Local(312) 781-1000

111 N State St
Chicago, IL 60602

http://www.macys.com

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User Reviews of Macys

Yelp.com Review - by Alexis A.

2.0 of 5 stars. Review of the bridal salon: the rooms are small, hot & poorly lit. My consultant did not ask what my budget was and brought out many gowns which were over the budget even after I noticed and told her…
yelp.com - user review - 09/22/2008
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Yelp.com Review - by Amy J.

1.0 of 5 stars. This is purely a customer service review. But it's necessary. Went here after the chaos of Filenes Basement Bridal Sale. Just to see the wedding dresses (for a friend of mine). As we were leaving, we…
yelp.com - user review - 09/17/2008
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Yelp.com Review - by Sarah S.

1.0 of 5 stars. Macy's has a bad reputation here in Chicago apparently (i battled through an anti-Macys picket crowd on the way out of the store), and I see why. This review however is based solely on the dress…
yelp.com - user review - 09/16/2008
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Yelp.com Review - by becki s.

3.0 of 5 stars. This is reviewing their Bridal Salon. (bc god knows, as a department store, Macy's sucks...) I had an appointment with my friend and out of towner, Bride-to-be for a Saturday morning. We were greeted…
yelp.com - user review - 09/15/2008
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Yelp.com Review - by Samantha S.

4.0 of 5 stars. So the Macy's Bridal salon was dress experience No. 3, and I must have amazing luck because I have great experiences wherever I go, despite the horror stories I've heard about all the dress shops out…
yelp.com - user review - 09/06/2008
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Yelp.com Review - by Jo W.

2.0 of 5 stars. Well well well... look who is getting another star. Effing Macy's. I went in there today in search of a few items, and out of the three departments I visited two were actually nice and offered…
yelp.com - user review - 08/29/2008
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Yelp.com Review - by Andy H.

3.0 of 5 stars. As a New Yorker...I have to give love to my Macy's. I stopped into this location and found it to be good, not great. I guess that is why I chose "a-ok" as my rating. The place serves its purpose,…
yelp.com - user review - 08/19/2008
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Yelp.com Review - by Justin M.

1.0 of 5 stars. To be fair to Macy's, I'm not throwing hate at their attempt to "replace" Marshall Fields. What disappoints me is that Marshall Fields was a historic Chicago landmark, and for those that decided that…
yelp.com - user review - 08/18/2008
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Yelp.com Review - by Lindsay N.

1.0 of 5 stars. i would've never gotten stuck in an elevator for 45 minutes if this was still MARSHALL FIELD'S!
yelp.com - user review - 08/13/2008
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Yelp.com Review - by sam k.

1.0 of 5 stars. total fail.
yelp.com - user review - 07/29/2008
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Yelp.com Review - by Lesley S.

3.0 of 5 stars. I was definitely one of those people who was disappointed when Marshall Field's was replaced with Macy's. Thankfully, there really isn't much difference- if any- in the interior, it is still quite…
yelp.com - user review - 07/29/2008
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Yelp.com Review - by Jo W.

1.0 of 5 stars. I should mention up front that I detest department stores. Always have, likely always will. However there are some moments in my life where I can't avoid them, despite my best attempts. A few months…
yelp.com - user review - 07/20/2008
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Yelp.com Review - by Robin W.

2.0 of 5 stars. After reading Susan D's review of Kaufmann's, which came straight from her heart, I feel that I must comment on Macy's too. I don't hate Macy's either, and I do not understand all of the venom…
yelp.com - user review - 07/17/2008
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Yelp.com Review - by An P.

4.0 of 5 stars. The men's section is where it's at. The salespeople aren't pushy and were very helpful in fitting me for a suit. There was a mega sale so it was definitely much cheaper than I ever anticipated! I used…
yelp.com - user review - 07/14/2008
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Yelp.com Review - by Johnny A.

3.0 of 5 stars. This place is Huge! I think it's the largest store in chicago! The mens selection in very impressive and the tailors were very informative. I was buying a new suit, and they spent almost one hour…
yelp.com - user review - 07/10/2008
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Yelp.com Review - by M C.

5.0 of 5 stars. This review is for the Watch Repair department in Macy's State Street. They are incredibly attentive, professional and very knowledgeable. I dropped my watch off on a Monday for a new battery and by…
yelp.com - user review - 07/08/2008
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Yelp.com Review - by Marian C.

1.0 of 5 stars. I purchased a couch from Macy's on February 4th. I got a call at the beginning of March saying that it was in, I scheduled an appointment, took time off work, and my card was charged. The day before…
yelp.com - user review - 06/28/2008
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Yelp.com Review - by Carrie M.

5.0 of 5 stars. Today, one employee restored some hope and faith in Macy's, the new version of Marshall Field's and it's in the lingerie department. I headed straight up to the lingerie in search of a new bra for my…
yelp.com - user review - 06/20/2008
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Yelp.com Review - by Yin L.

1.0 of 5 stars. This place is due for a makeover both in appearance and customer service. It feels like I'm in any other larger version of Marshall's or TJ Maxx. Chipping paint, soggy floors and carpet ripples that…
yelp.com - user review - 06/20/2008
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Yelp.com Review - by Wendy Y.

2.0 of 5 stars. Since this is close to my way home, I have stopped here to pick up random things or browse for things I "need'. I can truly say that each time I am shocked at how down right rude the sales people are…
yelp.com - user review - 06/19/2008
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Yelp.com Review - by Suzanne B.

1.0 of 5 stars. I worked for a partner business inside here for almost two years. When I started it was Marshall Fields when I quit it was Macy's. There were a lot of things I didn't like about working and shopping…
yelp.com - user review - 06/17/2008
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Yelp.com Review - by Paul C.

1.0 of 5 stars. We used to have a holiday lunch here every December, but haven't been back since the name change. I would say that this place had some tourist value when it was Marshall Fields, but now it is simply…
yelp.com - user review - 06/16/2008
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Yelp.com Review - by A H.

1.0 of 5 stars. Review of MACY'S BRIDAL SALON. I stopped by to try on some Toni Federici veils. I didn't have an appointment, but didn't think that would be necessary to show me three or four veils that I had…
yelp.com - user review - 06/12/2008
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Yelp.com Review - by Margaret J.

1.0 of 5 stars. I'm reviewing Macy's Bridal Salon. If I could give a negative star rating, I would. DO NOT BUY YOUR WEDDING DRESS HERE! Take it from me. Here's my story: I purchased my dress at the downtown…
yelp.com - user review - 06/09/2008
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Yelp.com Review - by Sarah D.

1.0 of 5 stars. arg! food poisoning! although i have just learned that macy's food court has been shut down several times by the health dept, i truly believe that my overwhelming sickness from eating their chicken…
yelp.com - user review - 06/09/2008
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Yelp.com Review - by Marla E.

5.0 of 5 stars. Do you miss Marshall Field's as much as I do? See Friedl at the Estee Lauder Counter and you will immediately feel better. She is a fantastic make-up artist and skin care consultant.
yelp.com - user review - 05/03/2008
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Yelp.com Review - by Nicholas H.

1.0 of 5 stars. I felt dirty immediately upon entering. I was a HUGE fan of Marshall Fields. Yes, I am still bitter over the takeover, but quite frankly, I gave Macy's a chance and they failed. Recently I was at…
yelp.com - user review - 04/30/2008
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Yelp.com Review - by Haruka H.

5.0 of 5 stars. Went swimsuit shopping here today, and this place is SO pretty - I like the huge fountain. The lady at the information desk was so helpful and asked if I was here visiting (I said yes), and she told…
yelp.com - user review - 04/27/2008
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Yelp.com Review - by stuart g.

1.0 of 5 stars. I am always amazed by how bad the customer service is at Macys. After my experience today, I don't think I will ever go back.
yelp.com - user review - 04/15/2008
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Yelp.com Review - by Jillianne M.

4.0 of 5 stars. I usually don't like shopping at places like these, but I really wanted some bright red lipstick, so today, I stopped by the Chanel section of Fields (yes, its still Fields to me!!!) People at the…
yelp.com - user review - 04/10/2008
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Yelp.com Review - by crister c.

4.0 of 5 stars. okay did you SEE the spring plantings they had in there? the tillandsia? it was amazing. i'm sure it all died, but if not, i hope at least some of them are living happily on someone's window ledge. if…
yelp.com - user review - 04/05/2008
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Yelp.com Review - by Meredith B.

1.0 of 5 stars. The sales women in here suck. They don't want to help, and that is just annoying.
yelp.com - user review - 04/04/2008
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Yelp.com Review - by Melissa A.

4.0 of 5 stars. To be fair, I've only really been in two departments here, and I never had any connection with the old Marshall Field's. But I must say the little cafe off to the side of the Walnut Room is sooooo…
yelp.com - user review - 04/03/2008
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Yelp.com Review - by Liz R.

1.0 of 5 stars. wow. who trains these people? i only popped in here to use the restroom and ended up trying a few things on for the heck of it. i saw a fitting room with the door wide open and a shirt hanging on the…
yelp.com - user review - 04/01/2008
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Yelp.com Review - by chelsea a.

2.0 of 5 stars. I'm from downstate so I don't think I ever visited Marshall Fields back in the day. So that's not coloring my review. What is coloring it is the fact that, uh ... this store. What the hell. It's…
yelp.com - user review - 03/30/2008
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Yelp.com Review - by Tara V.

1.0 of 5 stars. I am not a fan of the Macy's on State Street. It always seems like a disarray and not really clean and just overall not a great atmosphere. But my biggest complaint is with their bridal salon. I went…
yelp.com - user review - 03/22/2008
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Yelp.com Review - by Katarina X.

1.0 of 5 stars. I tried. I did. I loved Marshall Fields, but the romance is gone- requiring immediate counseling:
yelp.com - user review - 03/14/2008
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Yelp.com Review - by Erin J.

2.0 of 5 stars. Boo. Booooo... Went in to buy a watch yesterday. I knew of a certain Bulova watch I wanted to see, but I was also interested in checking out the Tissots. So after standing at the counter and nosing…
yelp.com - user review - 03/05/2008
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Yelp.com Review - by Greg L.

1.0 of 5 stars. Blech. Yech. Fooey. Harumph. This place just stinks. I am not one of those Marshall Field fans who dislikes it because it is Macy's. I dislike it because their service is crap, their attitude is…
yelp.com - user review - 03/05/2008
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Yelp.com Review - by Heidi K.

4.0 of 5 stars. I really like this Macys and stop by at least once or twice a week. My fiance & I live kitty-corner to it and it's the perfect pick-me-up place to grab a bottle of wine or bite to eat, or just browse…
yelp.com - user review - 02/27/2008
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Yelp.com Review - by Matthew S.

4.0 of 5 stars. I can't lie to any of you. Well, I can, but then I might as well write a "Let's Pet Puppies" review. I am a department store whore. I love them love them love them.
yelp.com - user review - 01/30/2008
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Yelp.com Review - by Heather S.

4.0 of 5 stars. Love Marshall Fields! Sucks that it's Macy's. But I can't stay away. The store is amazing - Walnut Room, Tiffancy ceiling, huge atriums, super high escalators.... great selection. Love the buiding…
yelp.com - user review - 01/30/2008
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Yelp.com Review - by Brandon B.

3.0 of 5 stars. MARSHALL FIELDS has an amazing building. One of the most stunning moments in my Chicago life was looking up and seeing 13 floors of shopping above. For someone that hates department stores,…
yelp.com - user review - 01/26/2008
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Yelp.com Review - by Aesha W.

4.0 of 5 stars. I am not from Illinois, so I don't have any fond memories of Marshall Field's. I have to say, though, that Macy's gave me outstanding customer service, which I was worried about when I visited. I went…
yelp.com - user review - 01/26/2008
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Yelp.com Review - by D J.

4.0 of 5 stars. Wall Street shoppers may be pondering over the best stock bargains in a slowing economy, but for State street shoppers like me, the silver lining to a looming recession - retail discounts! Macy's…
yelp.com - user review - 01/22/2008
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Yelp.com Review - by Annie Y.

3.0 of 5 stars. This Macy's is SO HUGE! I always get lost when I walk around. I mean there isn't a big difference between Macy's and Marshall Field's but I think the quality of the clothes has gone down. I never…
yelp.com - user review - 01/13/2008
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Yelp.com Review - by Maya C.

3.0 of 5 stars. I really don't understand the ire over the end of Marshall Fields. The store is almost exactly the same as it was before, including the quality of clothing and uppity staff. In all honesty, I don't…
yelp.com - user review - 01/07/2008
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Yelp.com Review - by Athena C.

3.0 of 5 stars. Not a Macy's girl at all but since I received gifts from here that did not fit, here I am. Walked in and this place is ginormous! Mobbed by a fragrance lady who was trying to get me to buy Paris…
yelp.com - user review - 01/02/2008
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Yelp.com Review - by Sara F.

2.0 of 5 stars. You get only two stars because you replaced Field's and I am a sap and because you have overpriced crappy stock for sale. At least at Field's I could buy a nice watch for the office for under $200 or…
yelp.com - user review - 12/28/2007
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Yelp.com Review - by Bethany L.

3.0 of 5 stars. I understand everyone's fury over the Marshall Fields thing, I really do. I'm from Pittsburgh, where we had Fields-equivalent Kaufmann's for decades, and it was bought out by Macy's and changed, as…
yelp.com - user review - 12/28/2007
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Yelp.com Review - by Brandie T.

4.0 of 5 stars. Chicago is slowly curing of my aversion to shopping. I went looking for a badly needed new outfit tonight and *started out* across the street, at Lane Bryant. There's a word for the hot mess that was…
yelp.com - user review - 12/28/2007
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Yelp.com Review - by Penny S.

2.0 of 5 stars. Yuck. Yuck for so many reasons. Yuck for the quality of their house brand - I've had two of the two INC items unravel on me within six months to a year. Yuck for as soon as I walk in, I get pounced on…
yelp.com - user review - 12/27/2007
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Yelp.com Review - by Kevin N.

1.0 of 5 stars. just got back from macys for some holiday shopping the service is better and petco
yelp.com - user review - 12/23/2007
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Yelp.com Review - by Jackie P.

2.0 of 5 stars. Okay Okay so I'm like a lot of other people and want my Marshal Field's back! But I thought I would give Macy's another try anyway and besides the family was in town so they wanted to see the tree.…
yelp.com - user review - 12/15/2007
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Yelp.com Review - by Erica A.

2.0 of 5 stars. So I was shopping at Macy's today and bought a pretty sizable amount of Frango chocolates for various Christmas presents. Really, a good amount. They put my boxes of chocolate into the cheapest…
yelp.com - user review - 12/15/2007
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Yelp.com Review - by Lisa V.

4.0 of 5 stars. Really hard for me to not be downtown and not go check out the fancy windows for the holidays. But that big red star of Macy's totally dampens it. Boo. I miss ya Marshall Fields!!!
yelp.com - user review - 12/13/2007
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Yelp.com Review - by zoe n.

2.0 of 5 stars. OK, I admit it. I have been trying to boycott Macy's, even though I didn't shop all that much at Marshall Field's. I guess it's the principle of the thing. But I'm still a sucker for Frangos and…
yelp.com - user review - 12/10/2007
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Yelp.com Review - by Patrick B.

5.0 of 5 stars. There's nothing more erotic than a corporate takeover and being able to get 10% back on everything I purchase during the holiday season while getting excellent customer service. The food court,…
yelp.com - user review - 12/04/2007
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Yelp.com Review - by Julia W.

3.0 of 5 stars. Let me preface this review of Macy's by saying I'm a staunch Field's lover, regardless of how ridiculous that might be. I'm nostalgic, okay? Lemme alone. So. Macy's. The customer service has…
yelp.com - user review - 12/03/2007
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Yelp.com Review - by Lisa L.

4.0 of 5 stars. Okay - I know that saying this will mean scores of angry Chicago residents with torches will end up on my door to send me into exile...but I am so glad that Marshall Fields is history and Macy's took…
yelp.com - user review - 11/26/2007
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Yelp.com Review - by Stacey S.

2.0 of 5 stars. The only thing redeeming about Macy's is that once in awhile, if you time it right, you can get some great deals. I really miss Marshall Field's, though - this store brings back bad memories of the…
yelp.com - user review - 11/18/2007
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Yelp.com Review - by Yan M.

3.0 of 5 stars. It used to be good ole Marshall Field's but now, Macy's is taking over the entire city... Didn't get to see the other floors but the Clinique counter ran out of the item that I was looking for.
yelp.com - user review - 11/15/2007
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Yelp.com Review - by Julie S.

4.0 of 5 stars. Great designer shoe saels on Moschino, Casadei, Stella Mc Cartney.......best bra and pany section in the city -esp for larger breasts!
yelp.com - user review - 11/05/2007
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Yelp.com Review - by Kasey G.

2.0 of 5 stars. The one thing that saved it from just 1 star is that I really liked the restaurant. The chicken pot pie was really good. Otherwise, it reminds me shopping in Filene's Basement or something. Just some…
yelp.com - user review - 11/03/2007
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Yelp.com Review - by Sara W.

3.0 of 5 stars. Three stars is being generous. Really generous. I loved Marshall Field's, it was my second home. The service at Macy's now is appalling, but I do like the INC line and some of the other lines they…
yelp.com - user review - 11/01/2007
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Yelp.com Review - by Dane K.

2.0 of 5 stars. well of course there's that whole going downhill post-Marshall Fields issue to write about, but what review doesn't mention that... These days the place is a glorified TJ Maxx. I went in to return…
yelp.com - user review - 10/11/2007
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Yelp.com Review - by Linda P.

1.0 of 5 stars. I was never a big fan of Field's, mainly because I never really found anything there that I liked with the exception of the Frango mints (mmmmm...Frangos *homer drool*). However, turning Field's into…
yelp.com - user review - 09/19/2007
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Yelp.com Review - by Steph H.

2.0 of 5 stars. This review is for the INC department within Macy's; the only reason why it one extra star is because I have found many cute outfits at great prices but appalling customer service. I don't know if it…
yelp.com - user review - 09/14/2007
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Yelp.com Review - by Zack M.

2.0 of 5 stars. It is still worth going to see the Marshall Field's building and its former glory but Macy's is steadily allowing it to fall apart...Peeling walls, cracks in the floor, dirty food court. Its a shame,…
yelp.com - user review - 09/07/2007
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Yelp.com Review - by Fernanda C.

1.0 of 5 stars. I agree that the store has taken a nosedive since Marshall Field's left. The woman's dressing room in the designer formalwear deparment...probably one of the most expensive areas of the store that…
yelp.com - user review - 08/21/2007
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Yelp.com Review - by katie s.

3.0 of 5 stars. I do miss Marshall Fields and the whole food court icky thing bleeh! but I do adore lush and they have such nice people working in this department.
yelp.com - user review - 08/07/2007
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Yelp.com Review - by Allen R.

2.0 of 5 stars. This store needs work. The escalators are claustrophobic, the elevators take forever, the clothing is overpriced, and the staff--for the most part--looks like they'd rather be somewhere else. One good…
yelp.com - user review - 08/07/2007
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Yelp.com Review - by MiRIAM w.

4.0 of 5 stars. The dress selection here is INCREDIBLE! Racks and racks of dresses suitable for all types of occasions - garden parties, high tea, weddings, nights on the town, trips to the opera or even the beach! I…
yelp.com - user review - 07/02/2007
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Yelp.com Review - by Caroline A.

2.0 of 5 stars. I told myself I would never shop at Macy's. I grew up shopping at Marshall Fields every weekend with my mother and refused to step in after the Macy's takeover. How could they sell out like that??…
yelp.com - user review - 06/27/2007
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Yelp.com Review - by Nina L.

4.0 of 5 stars. i must say, i was one of the hot-headed chicagoans against the change of marshall field's to macy's but i've bought more stuff at macy's in the past few months than i ever bought at marshall field's.…
yelp.com - user review - 06/26/2007
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Yelp.com Review - by Katie H.

3.0 of 5 stars. I'm pretty ambivelant about Macy's - I neither love nor hate it. I've never had a bad experience, but I don't go out of my way to shop there. Last year I bought a dress (at the Seattle Macy's) but…
yelp.com - user review - 06/22/2007
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Yelp.com Review - by Torry S.

2.0 of 5 stars. Well, I never seen why shop a marshall field when the magnificant mile is just some blocks away, maybe it's the parking. Either way, comparing Macy's to marshall fields, I'd have to say that while…
yelp.com - user review - 06/14/2007
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Yelp.com Review - by brittany s.

2.0 of 5 stars. I was killing time in the Loop last week and decided to browse through Macy's. As soon as I walked in, I was assaulted by salespeople. This woman at the perfume counter had me by the arm (literally)…
yelp.com - user review - 06/01/2007
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Yelp.com Review - by David D.

1.0 of 5 stars. This is what I have to say... http://www.daviddalka.com/createvalue/2007/05/20/marshall-fields/
yelp.com - user review - 05/26/2007
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Yelp.com Review - by Sara G.

5.0 of 5 stars. I have been here several times and never had a bad experience. I went on Saturday to buy a dress for a wedding that was that night. I had picked out several dresses and then was wandering around…
yelp.com - user review - 05/21/2007
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Yelp.com Review - by Chris S.

1.0 of 5 stars. Kind of like JC Penny's or Kohls, but more expensive. I have been in several times since the turnover from Fields, and all has gone downhill; selection, cleanliness, etc. They don't even have it…
yelp.com - user review - 05/09/2007
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Yelp.com Review - by Jen A.

1.0 of 5 stars. The only reason people are noticing an improvement in customer service at Macy's is because the patronage at the store has dropped about 50 percent. Of course you'll get a sales person's attention…
yelp.com - user review - 05/09/2007
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Yelp.com Review - by Anthony Z.

1.0 of 5 stars. I guess I wouldn't hate this place so much if I was ignorant to the fact of what it once was. Gussied up crap is still crap. Heads should roll.
yelp.com - user review - 04/26/2007
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Yelp.com Review - by carolynne r.

1.0 of 5 stars. Ah, god do I despise this store. I worked at this location when it was Marshall Fields and up until the sale to Federated. I know everyone says "Chicago should have been better customers to Field's…
yelp.com - user review - 04/23/2007
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Yelp.com Review - by Amy H.

2.0 of 5 stars. I had no allegiance to Marshall Field's, so it didn't bother me to go to Macy's. Unfortunately, I hated shopping here as much as I hated when it was Fields. Why, oh why, is the women's department…
yelp.com - user review - 04/23/2007
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Yelp.com Review - by Mindy W.

2.0 of 5 stars. I never had any feelings of loyalty to Macy's or Marshall Fields as I never grew up shopping at either store. I've stopped by Macy's a few times on my way home from work to pick up a few small things…
yelp.com - user review - 04/09/2007
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Yelp.com Review - by Alz J.

1.0 of 5 stars. Thanks for homogenizing the whole wide world. It's so great that I can buy your wonderful INC clothes wherever I go!! I especially love how you make sure to put your name everywhere so that the old…
yelp.com - user review - 04/09/2007
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Yelp.com Review - by Johnny B.

1.0 of 5 stars. I'm not a shopping connoisseur. I'm not even from Chicago. But it didn't take me long to realize the importance of Field's to this city. Now it's shit. The customer service is just not the same.…
yelp.com - user review - 04/09/2007
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Yelp.com Review - by J J M.

1.0 of 5 stars. People from around the country...and the world would travel to shop Marshall Fields. No more. Macy's is not worth the trip. Marshall Field's this ain't! Lousy service and "nothing special"…
yelp.com - user review - 04/09/2007
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Yelp.com Review - by Nathan W.

1.0 of 5 stars. They get a star (verse none) cause Macy's kept the great old building open (for now) and the sales people at the Frango candy counter (in the Cellar) were helpful. I don't even bother to go to the…
yelp.com - user review - 04/08/2007
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Yelp.com Review - by Ellie B.

3.0 of 5 stars. I miss Marshall Field's. A lot. One of the men in the shoe department was an absolute jerk.
yelp.com - user review - 04/01/2007
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Yelp.com Review - by Missy M.

4.0 of 5 stars. BREAKFAST- lower level: Great place in the morning to grab a scone/ croissant/ or apple fritter from the bakery area and then walk 5 steps to Starbucks for a 2% vanilla latte (my personal favorite).…
yelp.com - user review - 03/28/2007
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Yelp.com Review - by Tasha B.

1.0 of 5 stars. I went to Macy's a few weeks ago. I believe it was a Wednesday evening after work. The fact that the place was empty should've been my first clue that Macy's is not very popular. I checked out the…
yelp.com - user review - 03/17/2007
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Yelp.com Review - by Delia C.

1.0 of 5 stars. the 1 star is for the fact that they sell fresh. and that's it. their merchandising? tacky.
yelp.com - user review - 03/08/2007
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Yelp.com Review - by Sue T.

1.0 of 5 stars. Boo Hiss! Marshall Fields died a little with every change of hands, but to lose the name entirely... come on!
yelp.com - user review - 03/04/2007
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Yelp.com Review - by Patty V.

4.0 of 5 stars. The only reason I go here is because my waxing person is here now. I was never a fan of MF and I don't think much has improved,customer service wise. I love Yana and would follow her wherever she…
yelp.com - user review - 02/25/2007
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Yelp.com Review - by Gary B.

4.0 of 5 stars. Yes, we know Macys is not Marshall Fields, but where were the devoted fans when Fields would put designer merchandise on huge discount because nobody was buying it? This is an above average Macys and…
yelp.com - user review - 02/25/2007
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Yelp.com Review - by Carol K.

1.0 of 5 stars. I have to say I miss Marshall Fields! Now while I would never be one to protest change, what made Marshall Fields decent for me was the consistent level of service. Wasn't always great, but it was…
yelp.com - user review - 02/24/2007
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Yelp.com Review - by Stephen W.

1.0 of 5 stars. Zero stars. They are showing us how cheap and tacky they can be. I saw a green truck the other day making a delivery and on the side a big white square with the commie star in the middle (thanks for…
yelp.com - user review - 02/15/2007
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Yelp.com Review - by Kathleen A.

1.0 of 5 stars. I really don't understand how a true Chicagoan would never shop at Macy's (hi Jamie B.). I don't even live in Chicago anymore and will never give them a dime of my money. Of course it helps that…
yelp.com - user review - 02/08/2007
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Yelp.com Review - by Sherri R.

1.0 of 5 stars. I think Macy's is dirty and no comparison to Marshall Field's. When this store first came to Chicago I was upset but thought--hey, if it's good enough h for New York then I'm sure it's ok. But after…
yelp.com - user review - 02/06/2007
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Yelp.com Review - by courtney d.

4.0 of 5 stars. I don't really care about the whole MF/Macy's thing, and i think the store is nice. my only complaint is that i felt i was searching forever to find the floor and section with winters coats, its…
yelp.com - user review - 01/31/2007
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Yelp.com Review - by Jennifer L.

1.0 of 5 stars. I used to shop at the State Street Marshall Field's all the time. Now...yuck. On the great department store spectrum, MF was closer to the top, and Macy's is closer to the bottom. Macy's needs to…
yelp.com - user review - 01/23/2007
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Yelp.com Review - by Jenn R.

4.0 of 5 stars. There, there, Chicago. I miss MF's too, but Macy's cares. Macy's has great sales and while they aren't the class MF's was, they are trying. We might do well to appreciate that they continued the…
yelp.com - user review - 01/23/2007
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Yelp.com Review - by Margaret B.

2.0 of 5 stars. Ugh. I find Macy's to be gross. The Marshall Field's was gross too but at least it had a little history. Macy's didn't even close down during the switch to clean up, empty out old inventory, etc.…
yelp.com - user review - 01/17/2007
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Yelp.com Review - by john j.

5.0 of 5 stars. Why does every teary-eyed sentimentalist miss Marshall Field's? Where were all these MF supporters when MF was part of Dayton Hudson? MF has been a dying brand since the days of Alex P. Keaton.…
yelp.com - user review - 01/12/2007
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Yelp.com Review - by Jennifer H.

5.0 of 5 stars. These reviews are ridiculous. Why didn't any of you buy things at Marshall Field's before the company went bankrupt twice? There's a reason it was purchased by the May Company who then also went…
yelp.com - user review - 01/12/2007
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Yelp.com Review - by Brandon T.

5.0 of 5 stars. This is a beautiful, big building. I'm giving it 5 stars because of Marshall Fields. All Macy's did was incorporate RED and steal Marshall Fields. Same products but with their name, their credit! Eww!…
yelp.com - user review - 12/27/2006
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Yelp.com Review - by Justin K.

1.0 of 5 stars. Marshall Field's was the Chicago store of stores and the minute that Macy's took it over the service went down a lot...It has gotten bad...I think it's really sad that in a few months a store can go…
yelp.com - user review - 12/27/2006
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Yelp.com Review - by Amanda L.

1.0 of 5 stars. I will never set foot in here. All of my Christmas shopping dollars went to Nordstrom, Lord and Taylor and other specialty stores. Federated promised Chicagoans previously working for Field's wouldn't…
yelp.com - user review - 12/26/2006
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Yelp.com Review - by Lara S.

1.0 of 5 stars. This is no Marshall Field's. All the class & charm is gone and replaced by tacky, red mess. It is overwhelming and cluttered; not at all a relaxing shopping experience. I hate it. I used to have a…
yelp.com - user review - 12/19/2006
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Yelp.com Review - by Diana M.

3.0 of 5 stars. Although most of us Chicago peeps are "supposed to hate" this store I enjoyed my visit there. The customer service was fantastic even though the store was extremely crowded. All the employees were…
yelp.com - user review - 12/18/2006
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Yelp.com Review - by Julie B.

4.0 of 5 stars. I concur, this store reminds me of Marshall Field's... Actually, it doesn't, because when it was Field's I couldn't get someone to help me to save my life but on super-busy Saturday I got a guy to…
yelp.com - user review - 12/18/2006
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Yelp.com Review - by Rebekah K.

2.0 of 5 stars. I have been told they did not fire the old staff and hire a new one, but somehow Macy's sucks now. The red all over looks like blood, it feels cheap, and it is MESSY MESSY MESSY. The store has…
yelp.com - user review - 12/15/2006
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Yelp.com Review - by Kari H.

1.0 of 5 stars. I'll NEVER go there, or to Bloomingdale's (which I actually miss). They took over a Chicago institution, and turned it into a homogenized clone of a New York store! In my opinion, GOOD Chicagoans do…
yelp.com - user review - 12/15/2006
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Yelp.com Review - by Nicole R.

1.0 of 5 stars. So, wait, I move away for a few years and Macy's takes over Marshall Field's and renames it MACY'S and makes it the same lame Macy's I just escaped by leaving New York? WTF? That sucks, man. Big…
yelp.com - user review - 12/14/2006
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Yelp.com Review - by Tom M.

4.0 of 5 stars. I have to say, I can't tell the difference between MF and Macy's. Same food court.
yelp.com - user review - 12/14/2006
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Yelp.com Review - by Donna M.

1.0 of 5 stars. i won't even step in this store. whatever happened to "give the lady what she wants"?
yelp.com - user review - 12/13/2006
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Yelp.com Review - by Gail T.

5.0 of 5 stars. great patient sales associates despite the crowdedness that occurs especially now during the winter holidays. this may be the cause of the so called "mess." good selection of women's high-end jeans…
yelp.com - user review - 12/06/2006
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Yelp.com Review - by Dee C.

4.0 of 5 stars. I know that we are all supposed to hate Macy's but I actually liked it better then Marshall Fields. The staff seem more helpful and they have some great new stock and designers. Also the mac counter…
yelp.com - user review - 12/04/2006
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Yelp.com Review - by Ren H.

5.0 of 5 stars. I'm from the east coast so I'm used to Macy's and when I came here I was new to Marshall Field's. Ever since the switch I can't tell the difference at all. They still have the same windows outside…
yelp.com - user review - 12/04/2006
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Yelp.com Review - by SaSa ..

2.0 of 5 stars. My rating is based on the Christmas holiday decorations and events exclusively, not on the change from MF, products, or service in general. With that said, here goes. I found Macy's holiday displays…
yelp.com - user review - 12/03/2006
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Yelp.com Review - by Rachelle G.

4.0 of 5 stars. What can I say, I shopped there when it was Field's but honestly, in all fairness, it's a name change and we do live in a world where money does most of the talking. I love how the store looks much…
yelp.com - user review - 12/01/2006
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Yelp.com Review - by Leila U.

5.0 of 5 stars. I loved Field's, don't get me wrong, I even worked there. The direction it was going was not going to be pretty. Macy's is taking off where Field's left. They are doing some pretty cool things at…
yelp.com - user review - 11/02/2006
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Yelp.com Review - by Jessica C.

1.0 of 5 stars. I miss Marshall Field's. =( I went there yesterday to go buy some Frango mints....I hated being in there. I entered in where the women's hats/scarves are, and it was just really messy and…
yelp.com - user review - 10/20/2006
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Yelp.com Review - by Jason M.

1.0 of 5 stars. Macy's (or should I say Messy's) is the biggest ship wreck on State Street. I couldn't believe how bad the old Marshall Field's had turned. It was downgraded to a super-large discount store. Red tacky…
yelp.com - user review - 10/15/2006
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Yelp.com Review - by James B.

1.0 of 5 stars. When I see Red Stars I don't see Macy's I see Commies! Have we forgotten the lessons learned from Rocky IV and Red Dawn? Oh wait it's just a store? Nevermind.
yelp.com - user review - 10/11/2006
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Yelp.com Review - by Nelson S.

1.0 of 5 stars. Trying to bring the average down, won't be making my way here anytime soon. This will be a sad holiday season.
yelp.com - user review - 10/11/2006
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Yelp.com Review - by Jesster A.

2.0 of 5 stars. Hmmm, reminds me of Marshall FIeld's too - unfortunately of the FINAL days of Field's - and not the FINEST days of Field's. Most of the time, I try to be a "go with the flow" kind of person when it…
yelp.com - user review - 10/11/2006
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Yelp.com Review - by Simon L.

3.0 of 5 stars. While yes, the city loses yet another part of its charm, don't forget real live human beings do have jobs there that they would like to keep as long as you continue to shop at that location. The only…
yelp.com - user review - 10/11/2006
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Yelp.com Review - by Matt J.

1.0 of 5 stars. I would give it no stars if I could. The only saving grace, if any, is that you can pick out the tourists much more easily with the big red star on their bags. After having breakfast in the Walnut…
yelp.com - user review - 10/05/2006
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Yelp.com Review - by Hans R.

1.0 of 5 stars. Macy's take-over of the flagship Marshall Field's store on State Street is very disappointing. I don't mind the name change, but the introduction of all the tacky red stars and cheap decor really are…
yelp.com - user review - 09/29/2006